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How Vet-AI Built an AI-Powered Healthcare Solution with Accedia

Case Study

Published

Jul 14, 2025

A person using Joii Pet Care mobile application chat

About Vet-AI

Vet-AI is transforming the £100 billion veterinary market by making pet healthcare more accessible, affordable, and convenient. Through a combination of advanced technology and veterinary expertise, it provides pet owners with real-time, professional advice and treatment via a mobile platform. The company collaborates with top academics, vets, and data scientists to develop clinically validated AI tools, aiming to improve pet health on a large scale.

Vet-AI & Accedia: Collaboration Highlights

From the start, our partnership focused on strengthening Vet-AI’s core systems, automating key workflows, and embedding flexibility into every layer. Highlights include:

Stabilized the core platform under a strict deadline, restoring Shopify and partner API compatibility.
Automated trial management (recruitment, tracking, insurer checks, reminders).
Delivered a modular, well-documented stack for rapid partner onboarding and straightforward scaling.
Operated as a blended, flexible team rotating experts to match shifting priorities.

Joii Pet Care mobile application symptom checker

Results Behind the AI-Powered Healthcare Solution

20x increase in release velocity
400,000+ digital consultations delivered
850,000+ AI-powered symptom checks completed
40% reduction in clinical trial costs
<3% participant drop-off in research trials
6,000 different outcome screens

Learn More About Vet-AI & Accedia's Collaboration

Technology Stack Behind Vet‑AI’s Platform

What Makes This Solution Unique?

81%

Accuracy Score

Of Vet-AI's custom LLM triage tool, outperforming Gemini (69%) and ChatGPT (50%) during blinded testing.

165

Vet-Authored Algorithms

Triage the most common conditions in seconds and recommend seeing a vet, speaking to a vet, or caring at home.

100,000+

Images and Videos

Used to train Vet-AI's skin model are labelled by qualified vets, ensuring a high degree of clinical accuracy.

Discover Vet-AI's Full Success Story

Learn how Vet-AI and Accedia developed an AI-powered healthcare solution that revolutionized digital veterinary care. Discover proven strategies for scaling telemedicine and digital health platforms through custom software development and a trusted technology partnership.

Read Case Study

Vet-AI & Accedia: Project Success Testimonials

The collaboration with Accedia has strengthened how we build, enabling faster development, less time to assemble teams, and more focused innovation. A key outcome is our Trial Management System, created to directly address the core challenges of clinical trials: slow execution, high costs, low engagement, and recruitment barriers. This partnership has helped us deliver world-class speed and results across all of our AI and digital health products.

Matt Elcock, COO

Vet-AI

Working with Vet-AI has always been a pleasure. Their team constantly demonstrates professionalism and is open to communication. Sharing ideas, suggestions for improvements, or assistance in the day-to-day work are key factors for a successful partnership. Our team is grateful to be a part of such an impactful project, and we are looking forward to continuing our collaboration on future initiatives.

Maria Marinova, Engineering Manager

Accedia

About Accedia

Accedia is an European IT services company, specializing in technology consulting and custom software development. Founded in 2012, the company has established itself as a trusted global technology partner. Recognized by the International Association of Outsourcing Professionals and ranked among Europe’s fastest-growing tech firms by the Financial Times and Deloitte, our team excels in full-stack application development, cloud solutions, and AI adoption. With a focus on creating transformative digital experiences and driving innovation, we serve clients across 20 countries on 5 continents, offering tailored solutions that empower businesses.

Let's Talk

If you have questions about the Vet-AI case study, want to discuss digital health innovation, or are exploring technology partnerships, let’s talk. Reach out to our team, and we’ll make sure you get the right support.