Discover technology consulting services that offer industry expertise, innovative ideas, and diverse skills. Ensure project success with expert guidance!

Technology consulting services

Technology Consulting

Choosing the right business analysis services team ensures your software aligns with goals, boosts efficiency, minimizes errors, and optimizes ROI.

Product Management Services

Product Management

Tailored UI/UX design services to modernize systems, launch products, and create user-centric experiences that align with your business goals.

UI/UX design services

UI/UX Design

Our solution architecture consulting combines vision and expertise to save time and costs, enhancing growth, competitiveness, and scalability.

Solution architecture

Solution Architecture

Overcome obstacles and drive innovation with our expert technology advisory services. Align strategies with goals for optimal results.

Technology advisory services

Technology Advisory

Accedia provides comprehensive cyber security services, protecting data and infrastructure from attacks with advanced security measures and technologies.

Cyber security services

Cyber Security

Focus on strategic goals with Accedia's flexible software development services, offering multi-speed outsourcing and joint product development.

Future-proof software development services

Software Development Services

Software Development

Looking for custom app development? With 450+ successful projects, we excel in software solutions for Technology, Finance, Manufacturing, Energy. 

Application development services

Application Development

Learn how AI can be successfully integrated in your project. Explore Accedia AI development services. 

Artificial Intelligence Services 

Artificial Intelligence

Accedia provides expert data analytics services, helping businesses unlock insights, optimize operations, and make informed decisions for growth.

Custom Data Analytics services

Data Analytics

Unlock the power of the cloud with Accedia’s expert cloud engineering services.

Cloud Engineering Services

Cloud Engineering

Enhance your software development with DevOps & automation services. Boost collaboration, streamline processes, and accelerate delivery with our solutions.

DevOps & automation services

DevOps and Automation

Quality is central to our results-driven approach, using agile best practices. Our software testing services optimize costs and save time.

Software Testing Services

Software Testing

Company

Accedia is an IT services company, specializing in technology consulting and software development services.

About Us

Accedia is dedicated to promoting positive change in our community through a multifaceted approach that strongly emphasizes ESG and sustainability.

Sustainability

Learn how Accedia ensures top-notch software development services with a certified Integrated Management System.

Compliance

Careers

Grow fast while working remotely or switching between work from home and from the office! Explore our job openings and apply now!

Accedia job openings

Job Openings

Referred members are among the best IT talent at Accedia and we are currently looking to grow our team. 

Accedia referral program

Referral Program

Insights

Explore Accedia's blog for expert insights, industry trends, and innovative solutions. 

Blog

Discover the latest updates and insights from Accedia. Stay informed about our innovations, industry trends, and company events. 

News

Accedia

Symbol

Top navigation

BlogPost

Navigating the complexities of modern business requires organizations to continuously adapt to technological advancements. Yet, this journey is fraught with challenges that demand careful consideration and strategic guidance. From managing cybersecurity risks to seamlessly incorporating complex systems and addressing the talent gap, the obstacles are significant. This is where <a href="https://accedia.com/services/technology-consulting-services/" rel="noopener noreferrer" target="_blank">IT services consultancy</a> plays a pivotal role: it helps companies adeptly face these challenges, ensuring that technology implementation is closely aligned with their broader objectives. This article will explore the role of IT services consultancy in harnessing technology for growth and resilience and provides practical advice on measuring ROI. <h2>Most common innovation and technology challenges</h2> The journey of integrating and managing new technologies within an organization is made of complexities that can hinder growth and operational efficiency if not addressed properly. Understanding these barriers is the first step towards passing through them successfully. Here, we delve into the key challenges organizations face in the realm of business innovation and technology management. <h3>Rapid technological advancements</h3> The speed at which new technologies are developed and become obsolete presents a significant challenge. Organizations must not only identify which technologies have the potential to impact their industry but also decide when and how to adopt them. This constant race can lead to rushed implementations that may not fully align with the company's strategic goals. Example: <a href="https://accedia.com/services/software-development-services" rel="noopener noreferrer" target="_blank">A software development company </a>eagerly adopts machine learning algorithms to enhance its data analysis tools. However, the technology evolves so rapidly that the version they integrate becomes outdated within a few months, leading to compatibility issues with newer data formats and decreased performance compared to competitors' tools. <h3>Integration complexities</h3> Incorporating new technologies into existing systems without causing disruptions is a delicate balancing act. Organizations often struggle with the technical and logistical aspects of integration, which can lead to inefficiencies, increased costs, and compromised system integrity. Example: An e-commerce platform which attempts to integrate a new AI-based recommendation system to personalize shopping experiences. The integration process is underestimated, leading to frequent website downtimes and errors in the recommendation engine, alienating customers and eroding trust. <h3>Cybersecurity threats</h3> As the technology landscape evolves, so do the tactics of cybercriminals. Organizations find themselves in a continuous battle to protect their data and systems from breaches and attacks. The sophistication and frequency of these threats necessitate <a href="https://accedia.com/services/technology-consulting-services/cyber-security-services" rel="noopener noreferrer" target="_blank">advanced security measures</a>, which can be challenging to implement and maintain. <a href="https://accedia.com/blog/2024-cybersecurity-threats-5-strategies-to-mitigate-risks/" rel="noopener noreferrer" target="_blank">2024 Cybersecurity threats: 5 strategies to mitigate risk</a> Example: A healthcare organization adopts a new electronic health records (EHR) system to streamline patient data management. Shortly after implementation, the system is targeted by a ransomware attack, exploiting vulnerabilities that were not adequately addressed during the integration process. Patient data is encrypted, and the organization faces significant operational disruptions, financial loss, and damage to its reputation. <h3>Talent and skills gap</h3> This is among the most often reasons clients turn to Accedia for technology consulting. The rapid emergence of new technologies has led to a significant gap between the skills available within an organization and the skills required to leverage these new technologies effectively. Recruiting and retaining talent with the necessary expertise is a constant challenge, often requiring significant investment in training and development. Example: A logistics company decides to leverage drone technology for package delivery to enhance efficiency and reduce costs. However, they find it challenging to hire staff with the necessary skills to operate and maintain the drones and to integrate the technology within their existing delivery infrastructure. The talent shortage delays the project and increases reliance on expensive external vendors for operations and maintenance. Understanding these challenges is crucial for organizations looking to thrive in the digital age. Each of these areas represents a potential barrier to innovation and growth but also offers opportunities for IT services consultancies to provide valuable support and guidance. <h2>Identifying the need for IT services consultancy</h2> As businesses navigate the intricate landscape of technology and innovation, identifying the right moment to engage with an IT services consultancy can be pivotal. Such partnerships are not just about solving immediate problems but also about strategizing for future growth and resilience. Here, we outline key scenarios where the expertise of a technology consulting service becomes invaluable. <a href="https://accedia.com/insights/blog/finding-the-right-it-consulting-company-a-step-by-step-checklist" rel="noopener noreferrer" target="_blank">Finding the right IT consulting company: A step-by-step checklist</a> <h3>Strategic technology planning</h3> When an organization’s technology strategy seems misaligned with its business goals or lacks a clear roadmap, it's a sign that external expertise is needed. IT services consultancies can provide a fresh perspective, helping to devise a technology strategy that aligns with and also accelerates the achievement of business objectives. <h3>Complex project management</h3> Businesses often face projects that are too complex or large-scale to be managed with internal resources alone, especially when these projects involve the integration of new technologies or significant changes to existing systems. IT services consultancies bring project management expertise and methodologies to ensure these initiatives are completed on time, within budget, and deliver the expected outcomes. <h3>Innovation acceleration</h3> In a rapidly changing market, staying ahead often means implementing cutting-edge technologies before competitors do. However, knowing which technologies to invest in and how to implement them effectively can be daunting. Technology consulting services specialize in identifying and deploying innovative solutions that can provide a competitive edge. <h3>Regulatory compliance and security</h3> As regulations become more stringent and cybersecurity threats more sophisticated, ensuring compliance and protecting against breaches is increasingly challenging. IT services consultancies offer specialized knowledge in regulatory standards and cybersecurity, helping enterprises to navigate these complexities and safeguard their operations. <h3>Resource optimization</h3> Organizations may struggle with optimizing their IT resources, whether it's about reducing costs, improving efficiency, or both. An IT services consultancy can analyze current operations and recommend changes that maximize resource utilization and operational efficiency. <h3>Digital and technological transformation</h3> When a company is looking to undergo a significant digital or technological transformation, the scale and impact of such an initiative often requires external expertise. Consultancies can guide these transformations, from planning through to execution, ensuring that the enterprise not only survives but thrives in its new digital landscape. <h2>Measuring the ROI of engaging an IT Services consultancy</h2> Determining the return on investment (ROI) from partnering with an IT services consultancy is essential for businesses to understand the value and effectiveness of their collaboration. This section outlines a strategic approach to measure the ROI, ensuring that companies can quantify the benefits and make informed decisions about future technology investments. <img src="https://cdn.builder.io/api/v1/image/assets%2F06ac82cba59b48fa96f3a93363fe7dd4%2F8e227c4c83944a97a82084fc3a3ec251"> <h3>Define clear objectives and key performance indicators (KPIs)</h3> Start by setting clear, measurable objectives for the consultancy engagement. These objectives could range from reducing operational costs, improving system uptime, increasing sales through digital channels, to enhancing customer satisfaction. Corresponding KPIs should be established to track progress towards these objectives, such as cost savings, system availability metrics, digital sales growth, and customer satisfaction scores. <a href="https://accedia.com/insights/blog/how-to-cut-your-app-development-costs-8-tips-you-need-to-know" rel="noopener noreferrer" target="_blank">How to cut your app development costs: 8 tips you need to know</a> <h3>Assess cost savings and efficiency gains</h3> One of the most direct ways to measure ROI is by quantifying the cost savings and efficiency improvements resulting from the consultancy's involvement. This can include savings from reduced downtime, lower operational costs due to improved processes, and cost avoidance from mitigated risks. Calculate the difference in costs before and after engaging the consultancy to determine the savings. <h3>Evaluate revenue growth</h3> If the consultancy's work focuses on areas that directly impact revenue, such as developing a new software product, optimizing an e-commerce platform, or enhancing customer experience, measure the incremental revenue generated from these initiatives. Comparing revenue growth rates before and after the engagement can highlight the consultancy's impact on top-line growth. <h3>Consider qualitative benefits</h3> Not all benefits of engaging an IT services consultancy are quantifiable. Take qualitative factors into account, such as improved employee satisfaction due to better tools and workflows, enhanced company reputation from robust security measures, or increased customer loyalty through improved service delivery. While these benefits may not directly translate into immediate financial gains, they contribute to long-term success and stability. <h3>Calculate the ROI</h3> With the data collected, calculate the ROI using the formula: ROI=Net&nbsp;BenefitsCost&nbsp;of&nbsp;Investment×100ROI=Cost&nbsp;of&nbsp;InvestmentNet&nbsp;Benefits​×100 where Net Benefits equals the financial gains (cost savings plus revenue growth) minus the investment in the consultancy services. This calculation provides a percentage that reflects the financial return on every dollar invested in the consultancy engagement. <h3>Review and adjust</h3> ROI measurement should be an ongoing process, with regular reviews to assess the continued impact of the consultancy's work. This allows businesses to adjust their strategy and focus areas with the consultancy to maximize future ROI. It also provides insights into the consultancy's evolving value proposition as business needs and technology landscapes change. <h3>Example from Accedia’s experience</h3> Consider a scenario where Accedia helped a client implement a cloud-based solution that streamlined their operations and reduced infrastructure costs. By setting objectives related to cost reduction and system efficiency at the outset, the company could measure a 30% decrease in operational costs and a 25% improvement in process efficiency within six months. Additionally, the move to the cloud facilitated a new service offering, leading to a 15% increase in revenue. Qualitatively, the company also saw improved employee productivity and customer satisfaction. The ROI calculation in this case would factor in these cost savings, efficiency gains, and revenue growth against the investment made in Accedia's services, demonstrating a clear financial return alongside significant qualitative benefits. <a href="https://accedia.com/insights/blog/it-consulting-firm-comparison-selecting-the-right-technology-ally" rel="noopener noreferrer" target="_blank">IT consulting firm comparison: Selecting the right ally</a> By systematically measuring the ROI of engaging an IT services consultancy, businesses can make data-driven decisions about their technology investments, ensuring they achieve their strategic objectives and realize maximum value from their partnerships. <h2>Wrap-up</h2> In the dynamic realm of business innovation and technology management, the expertise of IT services consultancies can bring exceptional guidance and support. By addressing challenges such as rapid technological advancements, integration complexities, cybersecurity threats, and talent gaps, these consultancies pave the way for transformative solutions. Through strategic engagement and a systematic approach to measuring ROI, businesses can harness the power of technology to achieve their objectives and drive lasting success in the digital age. The partnership with IT services consultancies proves imperative, offering not only solutions to immediate challenges but also laying the groundwork for sustained growth and resilience.

This article will explore the role of IT services consultancy in harnessing technology for growth and resilience and provides practical advice on measuring ROI.

The ROI of IT services consultancy: Maximizing growth

Bottom navigation

Unlock growth potential with IT services consultancy. Navigate tech challenges, optimize systems, and measure ROI effectively.

The ROI of IT Services Consultancy: Maximizing Growth

Services

Industries

Enabling banking and fintech companies to achieve sustainable growth with custom software solutions for the financial sector.

Innovative software solutions in banking and fintech

Banking & Fintech

Transform the manufacturing & automotive industry with Accedia's solutions. Enhance performance and efficiency with our custom IT services.

Software innovation in Manufacturing and Automotive

Manufacturing & Automotive

Empowering information technology industry leaders with cutting-edge AI, cloud, and cybersecurity solutions to innovate and stay ahead.

Software services for information technology companies

Information Technology

Transform your Energy & Utilities business with Accedia's expert digital solutions. Build resilient IT solutions and optimize consumption insights.

Digital transformation in Energy and Utilities sector

Energy & Utilities

Accedia's mission is to exceed client expectations with high-quality IT services, driven by a motivated team. Discover our vision and core values.


Mission and values

Mission

Innovation Development Center (IDC) at Accedia, established in 2017, supports turning team ideas into software solutions with expert mentorship.

Innovation Development Center

Jumpstart your IT career in 3 months with GROW@Accedia! Gain knowledge, skills, mentorship, and a guaranteed job. Ideal for students and career changers.

GROW@ACCEDIA

GROW@Accedia

Reach out for inquiries and partnerships opportunities. Our team is ready to assist you with any questions or needs.