Sustainable business practices and environmental responsibility

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Integrated Management System

Our understanding of sustainable organizational management includes the obligation to operate in an ecologically responsible, result-driven and consistent way in the long run and to make certain that this becomes part of our company culture and everyday practices. To achieve and continuously ensure this, lines of action in the areas of process quality, environmental integrity and information security have been identified as priority requisites for the efficient delivery of our services.

Accedia developed and implemented an Integrated Management System (IMS) in compliance with international standards for:

  • Quality Management ISO 9001:2015
  • Information Security Management ISO/IEC 27001:2013
  • Environmental Management ISO 14001:2015

IMS ensures that all processes within the company - from initiation to service delivery and support are being monitored and continuously improved. Thus, we achieve maximum quality and security for our customers.

Integrated Management System

Quality Policy

Accedia is committed to meeting our customer expectations by delivering software products and services distinguished by quality, reliability and efficiency. We work purposefully and do all our best to become an industry leader in IT consultancy, software development outsourcing and tailored business software solutions.

To ensure we meet this commitment, we use an integrated management system that consists of effective and efficient business processes. We are dedicated to the continuous improvement of this quality system through measurement, analysis and action. We constantly provide training for our management and personnel to maintain state of the art competence in the software industry. We communicate our quality objectives and performance against these objectives within the company and to interested parties. It is the responsibility of all our staff to work together to ensure we meet this commitment to quality.

Information Security Policy

The integrity, availability and confidentiality of the business information are vital to the company’s operations. Therefore, applying the Information Security Management System (ISMS), appropriate training of the personnel, as well as assuring secure IT infrastructure leads to a high level of security and protection of the information assets, both corporate and of third parties.

In order to protect the sensitive information of the customers and interested parties, Accedia applies a variety of means for physical and logical security and access control.

Accedia applies specific measures, which provide constant compliance with legislation and implementation of the applicable requirements of international standards, laws and directives. The company also implements strictly the copyright and other applicable laws and regulations, as well as provides appropriate protection for information relating to specific commitments set out in the contractual obligations with customers and suppliers, and if necessary to control enforcement authorities with legal and regulatory requirements.

Accedia strives to be one of the best companies in the field, constantly introducing new technologies in IT infrastructure and information security, and improve the Information Security Management System with new and more effective security control mechanisms. 

Environmental Policy

Accedia is committed to mitigating and preventing the adverse effects and impacts on the environment, caused by company activities and products.

Our environmental policy contains the following core principles:

  • Steady maintenance and continuous improvement of our Environmental Management Systems, as part of our Integrated Management System.
  • Establishment of conditions for prevention of pollution and any considerable negative impact on the Environment, caused by company activities and products.
  • Efficient usage of materials, energy and natural resources.
  • Reducing waste and possible hazards to the Environment through proper control and process/activity improvement.
  • Strict compliance with legal environmental requirements.
  • When necessary, building and renovating company technical infrastructure based on environmental friendly projects, consistent with environmental requirements.
  • Update of the environmental policy and its objectives when changes of processes and activities occur.